Vienna Medical Chamber
Telephone: +43 1 51501 1234
Opening hours from 14th till 24th January 2020:
Tuesday & Thursday 11 a.m. - 8 p.m.
Wednesday & Friday 10 a.m. - 5 p.m.
Mag. Alexandros Stavrou
The press office of the Vienna Medical Chamber is point of contact for all press related questions.
Important: TV teams, radio reporters and press photographers have to be accredited.
Mag. Kathrin McEwen
Ball Office Vienna Medical Chamber
GENERAL TERMS AND CONDITIONS Vienna Medical Doctors' Ball (Wiener Ärzteball)
The purpose of this website is to provide information about the Vienna Medical Doctors' Ball and to provide an online service
for ordering admission tickets and reserving seats (hereinafter referred to as "the Order"). Any contract entered by and between the customer and the Vienna Medical Chamber (hereinafter referred to as "the Organiser") and all relationships resulting therefrom shall be subject to the following General Terms and Conditions as amended at
the time of the customer's Order.
These General Terms and Conditions also apply to Orders placed at the Organiser's ball office (1010 Vienna, Weihburggasse 10-12, 1st floor), where a separate copy of these General Terms and Conditions are on display.
The information provided by this website is carefully checked and updated regularly. However, we do not guarantee the accuracy,
completeness or timeliness of the information provided and reserve the right to change or update information and to correct
errors without prior notice. The right to changes, amendments and errors or mistakes is reserved. Access to and use of this
website and any information it contains or links to are the sole responsibility of the user. This site may contain links to
external sites and pages that are explicitly not part of this site. Responsibility for the content or content changes of any
linked third-party websites is explicitly excluded. The use of any content from this website, in particular its duplication,
distribution, broadcast and performance for commercial purposes is prohibited.
3. Data protection and privacy
Personal data needed to deal with Orders or enquiries, such as name, telephone or email address, is used exclusively for the
above-mentioned purposes; it is not shared with third parties and is not retained, but used solely for the purpose of handling
individual transactions. Further information may be found in our Data Protection Statement.
4. Ordering tickets
Any Order placed via this website constitutes an offer to the Organiser to enter into a contract. This offer becomes binding
when the Order is sent. Communication of acceptance of the offer is made by the Organiser in the form of an email confirmation.
Upon receipt of this confirmation, the contract becomes legally effective.
If the Order is placed in the ball office, the contract is concluded concurrently when payment has been made and the tickets have been handed over or the reservation has been confirmed.
Customers have the option of selecting their seats within the chosen price category. If the desired price category is no longer available, however, the customer will be notified and informed of alternatives.
If it is necessary for logistical reasons, the Organiser reserves the right to re-book previously allocated table places in an equivalent or higher-value hall (without any additional charge to the customer).
By purchasing a ticket, the customer accepts the house rules valid at the venue (Hofburg Vienna).
If for technical, administrative or other reasons it is not possible to fulfil Orders that have been booked and paid for,
the Organiser will refund the ticket price/ reservation fee and any handling costs in full.
The Organiser is not obliged to inform the customer of any necessary cancellation, postponement or relocation of the event for whatever reason. Nevertheless, the Organiser will make every attempt to inform all buyers of the situation.
Under no circumstances will the Organiser be liable for travel, hotel, cancellation or similar costs in connection with the cancellation, postponement or relocation of the ball or with bookings that are no longer valid. If the ball is cancelled, customers can request a refund of the ticket price directly from the Organiser.
Liability for other material damage caused by slight negligence on the part of the Organiser is hereby expressly excluded.
The following payment methods may be used for online Orders: Master Card, Visa, PayPal, EPS online bank transfer. The following
payment methods may be used for online Orders: Master Card, Visa, PayPal, EPS online bank transfer. The ball office accepts
the following methods of payment only: Master Card, Visa and cash.
7. Card collection and delivery
Unless otherwise stated, tickets that have been booked can be collected from the ball office of the Vienna Medical Chamber
(Ärztekammer für Wien) in 1010 Vienna, Weihburggasse 10-12 during the opening hours stated on the website www.aerzteball.at. Alternatively, tickets can be collected from the box office in the Vienna Hofburg from 8pm on the day of the ball. By prior
arrangement, tickets can be sent to the address stated on the Order against a postage and handling fee of EUR 15. No liability
will be accepted for tickets lost in the post.
8. All ticket sales are final: they cannot be exchanged or refunded
The customer has no right to cancel an Order for an admission ticket or a seat reservation. According to Section 18(1)(10)
of the Austrian Distance Selling Act (Fern- und Auswärtsgeschäfte-Gesetz, FAGG), the right to cancel an online order does
not apply to contracts for leisure activities to be provided on a specific date.
Tickets will not be refunded other than for the reasons set out in clause 5. No compensation will be paid for tickets that have not been used or have only been partially used (due to late arrival, for example) or have been lost.
We expressly reserve the right to make changes to the programme or to the venue for organisational reasons; such changes do not, however, constitute grounds for a refund.
The Organiser's ball office will reserve, book and make tickets available in advance. The selling prices stated on this website
or by telephone are final consumer prices.
The Ärztekammer für Wien is an entity established under public law and not a business as defined by the Austrian Value Added Tax Act 1994 (Umsatzsteuergesetz, UStG); as such, it is exempt from value added tax in accordance with Section 6(1)(12) UStG. The amounts stated hereunder or otherwise published do not therefore include value added tax. There are no further costs.
10. Governing law / forum for disputes
If any part of these Terms and Conditions is deemed invalid or unenforceable, this will not affect the validity and enforceability
of any remaining provisions. The invalid or unenforceable provision will be replaced by a provision which comes as close as
possible to these General Terms and Conditions and to the intent of the parties.
Any and all contractual relationships between the Organiser and the customer and any actions preceding and preparing those releationships shall be governed by Austrian law, to the exclusion of the principles of conflict of laws and the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for all disputes shall be the court having local and subject-matter jurisdiction for 1010 Vienna. The place of payment and performance shall be Vienna.